The provider of the Maxly mobile application (the "App" or "Service") is:
These Terms of Use govern the relationship between you (the "User") and us as the Provider.
By installing and using the App, you agree to these Terms of Use. If you do not agree with these terms, you may not use the App.
Maxly is a mobile application that provides AI-powered personal coaching. The Service helps you to:
Generated content is created using artificial intelligence (Claude API by Anthropic).
The App is intended for users aged 17 and over. If you are younger, you may not use the App.
You confirm that you have the legal capacity to enter into a binding agreement and to accept these Terms.
The App is intended for individual use. You may not share your account credentials or device with others in a way that affects the App experience.
During the current soft launch phase, the App is free to use. No payment is required. This phase serves to test the App with a select group of users.
We reserve the right to introduce a paid subscription after the soft launch phase. Existing testers will be informed in advance. Specific terms will be communicated before activation.
If in-app purchases are offered in the future, they will be handled via Apple App Store or Google Play Store. The respective terms of these providers apply.
Maxly is not a substitute for medical, psychotherapeutic, medical, or other professional advice. The App is a coaching tool based on general methodologies.
Specifically:
Use of the App is at your own responsibility. We assume no liability for health consequences that may result from following AI-generated suggestions.
You agree to provide truthful information in your inputs (goals, reflections). False inputs may lead to inappropriate coaching suggestions.
You use AI-generated suggestions at your own responsibility. You alone are responsible for whether you implement a recommendation. When in doubt, please consult a qualified person (doctor, therapist, trainer, accountant, etc.).
You may not use the App for:
We reserve the right to suspend access in case of violations.
The App, all content (texts, graphics, software, methodologies), the "Maxly" logo, and all trademark rights are our property or that of our licensors. They are protected by copyright and other intellectual property rights.
You receive a non-exclusive, non-transferable, revocable license for personal, non-commercial use of the App.
Content you enter in the App (goals, reflections, tracking data) remains your property. However, you grant us the right to process this content within the scope of the Service (in particular for generating coaching suggestions via Claude API).
You may not:
We strive for high App availability. However, we do not guarantee uninterrupted availability. Maintenance, technical issues, or third-party problems (e.g. Anthropic API outages) may temporarily limit the Service.
We reserve the right to change, add, or remove App features. Material changes will be communicated within the App or via email.
We reserve the right to discontinue the Service with 30 days' notice. You will be informed in time.
As described in Section 5, AI-generated content is general in nature and does not replace professional advice. We assume no liability for damages resulting from following coaching suggestions.
Within the limits of applicable law, we are liable as follows:
Liability for indirect damages, lost profits, lost savings, data loss is excluded except in cases of intent or gross negligence.
We recommend backing up important content (e.g. reflections) outside the App. We assume no liability for data loss due to technical failures or device loss.
You can end your use at any time by deleting the App from your device. All local data will thereby be removed.
We may suspend or terminate access if:
These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
For consumers (within the meaning of § 13 BGB / German Civil Code), this choice of law applies only insofar as it does not deprive the consumer of the protection of mandatory consumer protection provisions of the country of habitual residence.
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
If individual provisions of these Terms of Use are invalid, the validity of the remaining provisions shall remain unaffected.
We reserve the right to amend these Terms of Use. You will be notified of material changes within the App. If you disagree with the changes, you may discontinue use.
For questions regarding these Terms of Use, you can reach us at: support@max-ly.app